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Microsoft Dynamics CRM


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Providing Breakthrough Performance Solutions for Innovative and Courageous Enterprises Since 1989

Microsoft Dynamics CRM will work for you

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Increase your sales

Microsoft Dynamics CRM helps your sale force:

  • Automate your lead system
  • Boost sales productivity
  • Gain visibility and improve decision-making with complete analytics
  • Improve sales planning and management
  • Manage leads and opportunities more effectively
  • Measure and forecast sales activity
  • Streamline the sales process, including automated quote creation and order management
  • Track customer communications

Improve your customer service

Microsoft Dynamics CRM will allow your service representatives to:

  • Enhance the customer service experience with insightful, actionable intelligence
  • Establish processes that facilitate a connected organization
  • Get the right information at the right time
  • Manage accounts with insight and collaboration
  • Respond to cases quickly and precisely
  • Simplify contract management
  • Streamline scheduling with all resources required to perform a service

Align your marketing

Microsoft Dynamics CRM helps your marketing team:

  • Automate workflows
  • Gain key insights for decision making
  • Improve response management
  • Manage your data effectively
  • Pinpoint your marketing efforts
  • Simplify campaign execution
  • Streamline lead tracking

The right solution for your industry

Microsoft Dynamics CRM is flexible, easy to use, and engineered to fit your organization.

  • Consulting and Professional Services
  • Distribution
  • Government
  • High Tech and Software
  • Membership Associations
  • Not-for-profit

Partner with CRGroup to get your CRM up and running fast

CRGroup has a team of experts ready to help you through the entire process.

Implementation Services



Add-on Solutions


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