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Atlassian Suite

Your Atlassian, Your Way – We Can Help!

Partner with CRGroup to get more from your Atlassian Suite!

From Diagnosis to Execution and Optimization – we Have Your Atlassian Toolset Covered!

  • Requirements gathering
  • System upgrades and backups
  • Data investigation and reconciliation
  • Advanced workflow configurations
  • Custom permissions and security structures
  • Consolidation of legacy development processes
  • JIRA Service Desk® setup, integration, and training
  • Custom UI Diagrams
  • DevOpps tools integration
  • HipChat® integration

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Get Started! Tell Us How We Can Help

Why Partner with CRGroup?

  • Highly trained consulting and development teams
  • Commitment to knowing your business and understanding your unique challenges
  • Exceptional project and change management experience
  • Specialized industry and business process expertise
  • Tailored customizations and development to suit your needs
  • One-on-one and group training with solution experts
  • Ongoing support and maintenance beyond go-live to ensure you get the most out of your Atlassian solutions

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From One End of the Globe to the Other…

Get Expert Atlassian Services & Support Around the Clock

Never miss a beat with 24 hour support from CRGroup’s global team. With offices in Canada and India, CRGroup’s skilled Atlassian team are available to help your organization achieve ongoing success with Atlassian.

Atlassian Suite Tools & Features

Plan, Track & Support Features:

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Jira Software

The #1 software development tool used by agile teams!

Jira Software helps you to assign, prioritize, track, report issues and change requests. Moreover, Jira workflows help you to match your organization processes. Jira increases both productivity and quality by ensuring effective team coordination and detailed follow up till task completion.

Jira Service Desk Atlassian Suite logoJira Service Desk

Now Dev team and IT are made better together.

Jira Service Desk is an ITIL-friendly tool. With self service portal, it gives your customers an easy way to ask help and track progress on their tickets. Your IT tickets now work smart with features like automation, SLAs, smart search, workflows and more.

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Jira Core

You know what, Jira is not only for IT

Now with the help of Jira Core, you can plan, track and report any business project. Managing business project includes marketing campaigns, HR on-boarding, approvals and legal document reviews.

Collaborate & Chat Features:

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Confluence

Why keep tasks, ideas and requests hidden in documents, people’s head and deep in your inbox.

With everything in one place, you can easily organize your work, create documents and discuss. If you are looking for Organization wiki, Requirements gathering, Knowledge base, Technical documentation all in one place then Confluence is the right tool.

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HipChat

Group and private chat, file sharing, and integrations.

Share ideas and files with HipChat, a free private chat service for your company and team. Stay connected with group chat rooms, video chats, and more.

Collaboration

Code, Build and Shipping Features:

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Bitbucket

Code, Manage, Collaborate – Perfect Git solutions for professional teams

Distributed Version Control System for professional teams that makes it easy for you to collaborate with your team. Bitbucket is the only Git solution that massively scales. One can easily collaborate on code with inline comments, pull requests, Manage and share your Git repositories to build team.

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Source Tree

Harness the full power of Git and Mercurial in a beautifully simple application.

SourceTree is Atlassian’s desktop client for Bitbucket. SourceTree simplifies how you interact with your Git and Mercurial repositories so you can focus on coding. Visualize and manage your repositories through SourceTree’s simple interface..

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Bamboo

Build, Test, Deploy – takes total care for your Release Management

Bamboo is an Continuous Integration and build server by Atlassian. Create multi-stage build plans, set up triggers to start builds upon commits, run automated tests and assign agents to your critical builds and deployments within single workflow.

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Fisheye

Make better decisions, faster!

Browse, index and search all your source from all your source code management systems including SVN, Git, Mercurial, CVS and Perforce – all in one tool. One can easily compare, visualize and track commits, files, revisions, or teammates across SVN, Git, Mercurial, CVS and Perforce.

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Crucible

Improve code quality through collaborative peer code review.

Review code, discuss changes, share knowledge, and identify defects across SVN, Git, Mercurial, CVS, and Perforce. As audit and compliance made simple, ship high quality code. One can access complete audit trial with all code review details, down to thew history of specific review.

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Get Started Today! Contact Us Below

Tell us how we can help you achieve success with your Atlassian suite.

CUSTOMER SUCCESS WITH CRGROUP

CRGroup Helps Banking & Insurance Software Developer to Upgrade JIRA System in Less than 2 Weeks

Our client’s software and business teams were not satisfied with their current version of JIRA but due to the large number of projects, legacy data, third-party add-ons, and limited time available for downtime, upgrading JIRA was not going to be an easy task. CRGroup did a complete investigation of the company’s existing JIRA setup and produced an extensive plan for the upgrade which would result in minimal downtime and no loss of data or system integrity. In less than 11 days, CRGroup carried out the upgrade of JIRA incrementally from version 6.0 to 7.2.3, utilizing staging environments, backups, compatibility checks, testing, and data reconciliation at every step. Our client is now enjoying the many benefits of the latest version of JIRA.

CRGroup Helps Viteos Fund Services to Increases Customer Satisfaction & Enable Better Team Collaboration with JIRA® and Confluence®

Viteos Fund Services was using an older version of JIRA, resulting in many development and planning activities taking place manually in notebooks, post-its, emails, and spreadsheets. The entire process was very disorganized and resulted in customer complaints when incidents and bugs were not recorded or addressed. Viteos needed a way to deliver on their SLA, manage bugs and issues, plan upgrades and product road maps, and centralize documents, content, and team templates. CRGroup worked to plan and manage Viteos upgrade of JIRA and then to enhance its JIRA environment with customized ticket assignments, workflows, notifications, templates, and security permissions. Finally, CRGroup provided advanced training on Agile development practices to ensure users were able to streamline all development processes. Viteos is now confident that it can deliver on client SLA’s.

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CRGroup Helps Edgeverve Implement JIRA & Confluence for Holistic Planning & Development

Prior to working with CRGroup, Edgeview had more than 100 teams practicing multiple development methodologies. Edgeview needed to9 bring all of their development teams together under one platform and process and enable better planning for annual goals and product releases. CRGroup worked to understand Edgeview’s business needs and implement JIRA & Confluence tailored to their exact needs. CRGroup configure custom UI diagrams, SCRUM projects, integrated DevOpps in JIRA and customized document templates and customer surveys in Confluence. Edgeview’s teams are now all using the same Lean Agile process for development and the company has a holistic view on all software projects – enabling better planning and the ability to manage product releases.

Ready to get started? Contact us. 1.800.576.6215 x:286 | sales@crgroup.com

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