– Liz Harrington – The Image Group
Simply stated, employees will not participate honestly in 360° surveys if they are not completely sure that their confidentiality is protected. Because the objective of administering 360° surveys is to solicit open and honest feedback, maintaining the confidentiality and anonymity of respondents should be of the utmost importance. The only way to ensure absolute confidentiality for both the raters and individuals being rated is to trust the process to a professional third party, such as Confidential Insight.
The process of executing managed 360 surveys is simple and requires very little time and effort on your part. We do the heavy lifting and bring years of experience to the table executing best-practice 360° surveys.
Confidential Insight provides completely managed 360° surveys to companies of all sizes. We work with you to design your survey questions based on your specific objectives and we manage everything from the survey layout, execution, data collection and reporting, to helping interpret the results. Confidential Insight 360° Surveys are administered by us via CRGroup’s powerful online eSurvey™ platform. Survey login details are emailed to respondents and status updates and reminders are managed – guaranteeing that the results are collected properly and on-time.
Since the objective of 360° surveys is to solicit open and honest feedback, maintaining the confidentiality and anonymity of respondents is our number one priority. Our experience in managing 360° surveys and our unbiased third-party status guarantees confidentiality and enables respondents to be comfortable and willing to provide their feedback. The importance of confidentiality cannot be overstated. Not only is confidentiality vital from an ethical perspective, to reduce legal challenges, and to secure honest feedback from respondents, but it is also crucial for displaying a company’s commitment to using valid, unbiased data for strengthening processes.
Getting rich feedback is only half of the process. The data collected from 360° reviews is only as useful as how it is interpreted and used for improvement. Our experienced team of consultants transforms 360° survey responses into useful and actionable information. All 360° surveys include a Briefing Book containing results, reports, and experienced interpretations and recommendations. If a company chooses, one-on-one briefing calls and/or meetings can be arranged to provide individuals with even more personal and helpful consulting. These one-on-one meetings have proven to be very useful and successful in the past.
Confidential Insight has managed 360° Surveys for organizations of all sizes. Some companies want to develop executive leadership skills and thus only a handful of executives and their direct reports are surveyed – other times companies aim to solicit feedback about the performance health of entire departments in which case hundreds of employees are involved. We offer fast turnaround and flexible pricing regardless of the number of surveys being administered and you are in complete control of the questions being asked, the number of subjects and respondents, and our level of involvement interpreting the results.
360° surveys allow management to get a complete look at the actual performance status of employees. By polling colleagues, peers, managers, customers, and other organizational members, accurate assessments can be generated and employees can be recognized, developed, and rewarded fairly.
The most popular use of 360° surveys is to develop leaders, managers, and executives. 360° surveys are used to highlight “Blind Spots” management and leaders may be suffering from and provides the honest insight needed to reinforce strengths and improve any weak-spots.
This type of 360° survey obtains feedback from past and present supervisors in order to identify future stars and candidates for promotion. 360° surveys can highlight the talent pools that exist within the organization so that a company can be prepared for any leadership gaps.
Newly recruited employees are great sources of feedback related to onboarding practices, overall corporate culture, training and development experience, and a company’s hiring process. 360°’s offer a secure platform for obtaining this essential data from new-hires.
Using 360° surveys, organizations can solicit honest and valuable feedback about organizational changes that impact employees. This type of survey gives employees a voice in the organization and also helps companies to limit the risks involved with present and future organizational changes.