With the CRG Methodology, You Get it Right the First Time

You want to get it right the first time; so do we.

CRG applies a proven implementation methodology to ensure a timely and successful deployment of the systems that are designed to improve your business processes. 

The implementation process includes the following stages:

• Business requirements planning
• System installation and configuration
• Data conversion
• Training
• Trial period
• Go live
• Project review

We want your implementation to be efficient and painless. Our cost effective implementation will ensure that you are using your solution as quickly as possible.  

Project Management 

Proper project management underlies the entire process.

• Project managers identify the resources, milestones and success factors that will ensure a seamless implementation. 
• Project plans are created to align business objectives and strategic initiatives. 
• Project budgets are created, maintained, and assessed on an on-going basis to allow for the effective use of allocated funds.
• Top-notch communication between all stakeholders and participants is maintained.

Business Requirements Planning

Gap analyses are completed, solutions designed and recommendations made: CRG professionals work closely with you to determine the necessary elements that will make your implementation successful.

System Installation and Configuration 

Your existing hardware infrastructures will be assessed by our team. We will make recommendations that provide for a sound, stable installation of your application investment. This process warrants the integrity of your Microsoft Dynamics solution, right from the start.  

When the Microsoft Dynamics GP or the Microsoft Dynamics CRM systems are configured, we match these Microsoft Dynamics solutions to your defined business requirements in the most efficient and cost effective manner. 

Data Conversion 

Data conversion dilemmas:

• What data needs to be converted and transferred to the new system?
• What is the most effective way to convert the data?

We can assist you with these difficult decisions and help you efficiently execute the data conversion process. 

Training 

Quality training is important for a number of reasons:

• It contributes to the success of the new implementation.
• It allows you to maximize your investment.
• It is an integral part of the change management of any new system.

You have specific needs and we can design a customized training plan just for you. We use Microsoft online training and our own Microsoft certified consultants to provide you with the training program you need in a cost effective and efficient manner.

Trial Period 

During the business requirements planning stage, we worked with you to determine what made the most sense for your business, matched your budget requirements and your risk management requirements to meet your specific needs.  

The trial period gives you the opportunity to see your new solution in action; to verify, in parallel work, that it does indeed satisfy your requirements.

Go Live 

With much anticipation and hard work, the moment of truth has arrived…go live. We will be by your side and guide you through your first cycles.  Our Go Live support augments the training provided earlier in the implementation process. 

Project Review 

After any major project, a final project review is completed. This final stage of the implementation process allows both the client and CRG to:

• Evaluate the success of the project
• Provide lessons learned for future projects
• Determine the support requirements
• To plan future phases, if required