CRGroup has a long history of delivering customer relationship management, sales, service and support solutions for our clients worldwide. Our team of experienced accountants, MBA’s, business solutions consultants, data specialists, and developers lend practical knowledge to ensure client success with Microsoft Dynamics CRM.
CRGroup has acquired exceptional experience and expertise in delivering customer relationship management solutions to clients across multiple industries.
As a Microsoft Gold Certified Partner, CRGroup has empowered people and businesses to realize their full potential with Microsoft Dynamics CRM.
Our commitment to Microsoft technologies and exceptional business success has enabled us to become the trusted partner in providing outstanding business solutions to clients.
By using best practices and methodologies cemented over years of experience, CRGroup will ensure that your team is fully trained and ready to realize the full benefits of Dynamics CRM. We offer:
Microsoft Dynamics CRM provides a comprehensive view of contact information and interactions through the integrated sales, marketing, and customer service features. Your team will be able to share information, accelerate sales, identify new revenue opportunities, and deliver more consistent service to your customers.
Dynamics CRM is designed to manage and maintain sales, marketing, customer relationships, track engagements, and deliver actionable data–all in one place.
Microsoft Dynamics CRM helps your sale force:
Microsoft Dynamics CRM helps your marketing team:
Microsoft Dynamics CRM will allow your service representatives to:
Microsoft Dynamics CRM is flexible, easy to use, and engineered to fit your organization.
Get up and running quickly and smoothly with Dynamics CRM by working with a partner that has deep product knowledge and process improvement expertise. Benefit from CRGroup’s commitment to Microsoft technologies, deep product knowledge and commitment to help clients gain efficiencies and improve performance.
Our solution design and implementation team is certified in the Microsoft Dynamics Sure Step Methodology. The process includes the following major steps:
Microsoft Dynamics CRM is a robust customer relationship management (CRM) solution that can be configured to meet the needs of most organizations.
However, in some situations the CRM system must be customized to conform to very unique or specialized business processes. In such cases, CRGroup will review the requirements and determine if a suitable add-on solution is already available in the marketplace for purchase. Otherwise, the CRGroup development team will customize the solution or integration to meet the organization’s specific needs.
When you purchase and implement any new technology, you are making a significant investment. CRGroup understands this and wants to help you get the most out of that investment, immediately and in the long-term.
Our goal is to provide you and your team with the knowledge and tools you need in order to maximize your organization’s technology investment.
Custom Training Solutions: CRGroup is happy to design and present custom, hands-on training program for your company’s business and/or technical users. Custom training sessions are designed to suit your unique needs and are conveniently held in your company’s own location. We bring the training to you!
To discuss Dynamics training solutions, please contact us.
See how the Canadian Association of Broadcasters was Able to Connect with Contacts More Effectively Using Microsoft Dynamics CRM
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